Shipping Policy
Thank you for choosing The Pearl Dust for your jewellery needs. We’re dedicated to creating a smooth shopping experience for you , ensuring your orders are delivered promptly and securely. Please take a moment to review our shipping policy to understand the details of our delivery process.
Delivery Timeframe:- Orders from The Pearl Dust are typically delivered within 5 to 10 business days, depending on your location within India. – The dispatch process takes 2 to 4 business days from the date of order placement.
Shipping Fees: – Shipping fees will vary based on your preferred payment option and order value. We strive to offer flexible payment options to accommodate your preferences. Shipping charges will be clearly displayed during the checkout process, allowing you to make an informed decision before finalizing your order.
Tracking Your Order: – Once your order has been dispatched, you will receive a confirmation email. We have a small team working behind The Pearl Dust so we manually update the tracking code. Please contact shopthepearldust@gmail.com.
Shipping Partners: – We have partnered with reputable courier and logistics services to ensure safe and reliable delivery of your jewellery. – Our shipping partners will be responsible for delivering your order to your provided shipping address within the specified timeframe.
Address Information: – Please ensure that your shipping address is accurate and complete when placing your order. Any inaccuracies or incomplete information may lead to delays in delivery or non-delivery of your order.
The Pearl Dust will not be responsible for mistakes from customers side, but we will make sure to help you with the situation.
Delays and Exceptions: – While we make every effort to deliver your orders on time, there might be instances of unforeseen delays due to factors beyond our control, such as adverse weather conditions, public holidays, or logistical issues. We appreciate your understanding in such cases.
Customer Support: – If you have any questions or concerns about your order’s delivery status, shipping fees, or any other related matters, please get in touch with our customer support team on shopthepearldust@gmail.com